(LL29-2023) How to complain about and escalate your maintenance matter?

MODULE

Pre-reading material

Video presentation

Training manual

Online assessment

TIME

Reading (15 minutes)

Video (45 minutes)

Online assessment (15 minutes)

ASSESSMENT

Online (15 minutes)

Multiple choice

Written assessment

AVAILABILITY

On demand

24/7 availability

Email support

Virtual training

• Grounds for a complaint if your maintenance matter is taking too long with reference to section 10(6)
• What is meant by “postponements are limited in number and duration”?
• Discussion of the duties of the maintenance officer in terms of the DOJ Codified Instructions 26/2015
• Explanation of Mthimunye v Minister of Justice and Constitutional Development 2014 JDR 1066 (GP) and the implications for maintenance officers
• Guide on the process that a complainant needs to follow in order to expedite a maintenance matter
• Practical examples and precedents of complaints lodged
This section contains pre-reading material that you should read through at your leisure before the webinar.  The webinar handout you would find on the next tab – we suggest that you download and print the handout / webinar material before the start of the webinar as we will be referring to sections in the handout during the course of the webinar.

 

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(LL03-2023) How to complete the J101 maintenance application form

Your first name:
Your last name (surname):
Your email address:
Your job title:
In which your do you operate?
The Maintenance Act is the most important instrument of enforcement of maintenance in South African law.
Which section of the Constitution protects the right of children?
Where could complaints obtain the J101 form?
Give your understanding of what paragraph 15 of the DOJ Codified instructions, code family courts –maintenance 26/2015 means:
What happens if the complainant does not have the details (work or home address) of the other parent?
If the children lives with a caregiver (such as a grandparent) can they claim maintenance?
I am asked how much (amount) the claimant can get for maintenance. How would you answer?
Can a complainant claim winter / summer / Christmas clothes as part of the maintenance order?
How is the expenses split between the parent and the children? Which approach is followed in Courts?
Name 3 difficulties that complainants encounter when completing the J101 form:

Introductory training video

Maintenance officer specific training video

If your have any enquiries / questions relating to this module, please send us an email using this form and one of our panel of attorneys will respond within 24 hours.